Frequently Asked Questions2020-10-30T10:17:29-05:00

Frequently Asked Questions

What is a social enterprise?2020-10-30T10:13:40-05:00

A social enterprise uses their business to solve a social or environmental problem. Think of it as halfway between an non-profit and a traditional business.⁠

Let’s use one of our suppliers as an example. @SittiSoap makes amazing olive oil soaps. They use their soap business as a way to provide employment to women refugees in the Middle East. This provides dignity, hope and empowerment to these women. So, while the soaps are among the best on the market, the primary objective of the company is to empower these women refugees.⁠

What is your commitment to sustainability?2020-10-30T10:14:26-05:00

We are in love with Mother Nature and do everything we can do take care of her. So, we use 100% post-recycled cardboard boxes with water-based ink. We source from many suppliers who share this same “all-in” commitment to sustainability. And we are always evaluating where we can further reduce our impact on the planet. Do you have ideas? Shoot them over to us at hello@becauseminded.com.

Where do you ship?2020-11-20T11:18:48-05:00

We ship in the contiguous US.
Hawaii, Alaska & Puerto Rico – we are working on it, but haven’t been able to figure out a viable shipping option yet.

Where do you ship?2020-11-20T11:19:09-05:00

We ship in the contiguous US.
Hawaii, Alaska & Puerto Rico – we are working on it, but haven’t been able to figure out a viable shipping option yet.

Do you sell outside of the United States?2020-11-01T15:16:14-05:00

We love our international friends, but we do not currently ship internationally.

Is it possible to make additional donations?2020-11-01T15:17:05-05:00

You are awesome for even asking! We do not take donations, however if you have a cause close to your heart and want to make a donation, we are happy to connect you with one of the vetted groups we work with. Just email us at hello@becauseminded.com.

Something arrived broken. How do I get a replacement?2020-11-01T15:17:40-05:00

Oh, dang it! That’s the worst. Please contact us at hello@becauseminded.com and we will be happy to replace the broken item.

Can I substitute items?2020-11-01T15:18:03-05:00

At this time, we cannot substitute items. We expect to have a fully-customizable build-your-own box feature in early 2021.

Can I buy just one product (for example, just the hammock)?2020-11-01T15:19:37-05:00

The bad news is – we don’t have that feature at this time. The good news is that we are working on it and expect to have this available in early 2021.

Can I ship to multiple addresses?2020-11-01T16:12:38-05:00

Unfortunately, each delivery address will need to be on a separate order.

If you’re looking to buy in bulk (more than 5 boxes) feel free to place your order directly with our team at hello@becauseminded.com.

Can I cancel my order?2020-11-01T15:23:15-05:00

If your order hasn’t been shipped, yes, you can cancel your order.
If it’s already been shipped, then you will need to initiate a return.

How do you choose your suppliers?2020-11-01T15:23:47-05:00

In order to be a supplier with beCAUSE minded a supplier must either employ the vulnerable OR donate 50% or more of their profits toward their mission/cause. Some suppliers even do both! Isn’t that amazing?!?!

If the supplier fulfills this first requirement, then we have 3 (or more) of our internal team try the products to see if the quality meets our standards. We are looking out for everything from leakage to skin irritation to timeliness of delivery. If it passes, we will look for an opportunity to add them to our gift box collection!

How can I become a supplier?2020-11-01T15:24:07-05:00

We can’t wait to hear about how you use your business to help people and the planet! Please reach out to hello@becauseminded.com and we’ll start the process to see if it’s a good fit.

What are the gift wrap options?2020-11-01T15:24:56-05:00

Each box comes in a beautiful keepsake wooden box. At this time we do not offer additional gift wrapping. However, we do offer custom branding for orders over 25 units (for an additional charge). Contact hello@becauseminded.com if you’re interested in this upgrade.

Is beCAUSE minded a non profit?2020-11-01T15:25:37-05:00

We are a for-profit company who chooses to give 100% of our net profit to nonprofits such as Red Oak Hope (RedOakHope.org), Foster Village (fostervillageaustin.org) and Emancipet (emancipet.org).

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